You will receive a calibration order confirmation email after your order is complete.
1. Print a copy of the order confirmation email and place in a package with product.
2. Ship the unit to the following address:
Attn: Service Center
8201 104th St Ste 200
Pleasant Prairie, WI 53158
To ensure delivery and tracking of your unit, we strongly recommend that you use delivery confirmation with the shipment.
3. A Quest service technician will calibrate the unit.
After we receive your unit it will be verified, recalibrated and shipped out within 5 business days.
For established customers with approved payment terms, please call customer service at 800-650-0113 to place your calibration order. For customers located internationally, please contact us for a Service Center near you.
For customers located in Canada, please contact our Canada Calibration Service Center for procedures on having an AlcoHAWK calibrated in Canada:
1003 Guildwood Blvd.
Canada N6H 5G4